Thursday, July 21, 2011

Spidey Gets a Big One

You think you have problems?  How would you like to be in the position of this June bug who obviously took the wrong turn somewhere and ended up getting wrapped up for Spidey's future lunch?

I went back about an hour later and the "package" was gone.  I suspect one of my Purple Martins or starlings made off with the June Bug wrap.

All this life and death drama going on right in my own backyard.  Sort of puts things in perspective doesn't it?

I just got off the phone with my dental insurer.  After going through the Menu Hell I finally got a real person.  When I explained to "Jerry" that they sent my dental reimbursement cleaning check for $166 to the dentist when it clearly says on my form "Send check to insured", he said he would have to "investigate."  Another delay.  I told him that ever since I changed my dental plan, not once...NOT ONCE has my claim process gone smoothly.  I asked him "Why is that?  Is that part of your procedure?"  Again, he didn't have an answer bur assured me he would "call be back."

One of my pet peeves is lousy customer service.  Incompetent customer service.  Also insurance companies.  They don't make it easy to get a claim fulfilled.  That's not an accident.  That is their policy.  But after seeing June bug ending up in a wrap for Spidey's lunch, I guess I have to take things in context.

No comments: