When we lived in Pennsylvania, we had Verizon FIOS which was wonderful. Then we moved to Delaware. That's when the problems began.
Where I moved to Delaware (the Rehoboth Beach/Lewes area), there is only one provider. Comcast. Need I say more?
For the past twenty years I have had no choice but to use Comcast. Comcast was and continues to be notorious for poor customer service and expensive. That's the way monopolies work.
For the past couple of months my WIFI signal, while never good, deteriorated significantly. I didn't even bother calling Comcast because I knew I would get anywhere with them. This from my past experiences, which I could write a small book about.
During the past twenty years that I have lived in Delaware I often receive and see ads about Verizon high speed Internet service. "Call to check to see if available in your area" the ads say. For the past twenty years I've been checking to see if I could get Verizon internet service in my area. Nada. Not. NO!
Last month I was so frustrated with my weak WIFI signal that kept dropping in my house I was seriously considering stopping my streaming service with Netflix because I couldn't get any movies. Then I saw another Verizon ad. It mentioned 5G. Oh! 5G, that's what I was using when my WIFI signal dropped on my iPhone. Then something clicked in my increasingly addled eighty-four year old brain, the past few years I've seen the increasing proliferation of 5G towers here where I live in coastal Delaware. Could it be? COULD IT ACTUALLY BE?
I signed on to the internet and the Verizon website to see if their service is now available in my area. Viola! It is! And even better they were offering me all kinds of incentives to sign up with them. Actually, they didn't have to offer me any but I'm taking them anyway. The main one being instead of paying $95 a month for a weak WIFI signal, I now pay $75 a month for a stronger WIFI signal. Also, they provided a service person to install (no charge, normally $90) and a $200 Amazon gift certificate if I keep the service for two years (I will of course). Also, two WIFI extenders free of charge.
When I called Comcast to cancel my service they offered me incentives to stay with them. No way Jose. This is what I've been waiting for twenty years, dealing with a company that actually has customer service. Competition is good.
This morning Verizon called to inquire about my service and if I was satisfied. Actually I'm only getting one bar of three bars but that's enough and better than I was getting with Comcast's WIFI signal that I kept losing. I just got off the phone with "Sabrina". We were working on getting me two bars or more of the WIFI signal. Can you imagine Comcast working with me like that? Made you smile didn't I? Comcast customers know what I'm talking about. Know what an oxymoron is? Here, I'll give you a good example. "Comcast service."
Sabrina and I were working on getting me more WIFI bars which required me to move the Verizon box nearer the window so it can reach the 5G tower, which, unfortunately is on the other side of my house over on Route One. Just like my heater is on the opposite side of my house so my bedroom is the last to get the heat and air conditioning. Pat's bedroom is right above the HVAC system. He gets it all. Too much in fact. But I digress.
So here we are, one of my longest blog posts in months. Hope I didn't bore you with such a mundane issue as my WIFI signal strength but this is important to me and my quality of life. Or as much of life as I have left in this world. I see my VA doctor on Wednesday and the results of my latest PSA test to see if my score has further increased. But that is a subject for another blog posting.
Have a great day everyone. This has been a great day for me!