As regular readers of this blog know, for the past week or so I've been making the big (for me) transition from a slow Internet connection and even more backward cell phone connection to Comcast high speed Internet connection (I have a need for speed) and the big switch over to iPhones. My, that was a long sentence. I'm sure I'll hear from my old friend Lar who will helpfully point out to me that I'm writing this blog posting like an old, tired man. Well, guilty as charged.
So here's the deal, I had no problems with switching over my Internet connection from the slow Verizon DSL connection. I expected problems with Comcast because when I moved here four years ago I had horror story with my Comcast dealings. But that is history now because they redeemed themselves by their professional, friendly and efficient manner in which they hooked me up to the Internet.
One down and two to go.
The next hurdle was purchasing the iPhones and getting my and Bill's phone numbers "ported" (switched) over to the new Verizon iPhones. With the help of my friend Don V., that procedure went fairly smoothly. Time consuming but successful.
Two down and one to go.
Ah ha. Now for TracFone. I really don't want to rehash all the gory details because my head will explode but I will say I just got off the phone with TWO different TracFone customer service reps.
Now here was my situation, which I didn't consider all that complicated. All I needed to have done is new phone numbers assigned to my TracFones. Yes folks, I intend to keep my TracFones as backup in our respective vehicles. They're handy little phones and besides, I have zillions of minutes accrued on them. Backups for emergencies never hurt. I saw no logical reason to ditch my TracFones even though I am totally in love with my new iPhone (Bill is another story which I will tell in another blog posting, it's too complicated to spread that
Two days ago I made my first call to TracFone. I got a woman who had a heavy Spanish accent. I didn't understand her and she probably didn't understand me. After almost two hours I gave up.
Yesterday I call again and get a different person. We go through entering all the multiple codes. Anyone who has had a TracFone knows that you have to enter codes like this:
|Not me but of my friend Lar last night when I was testing my FaceTime function on my iPhone with his iMac at his home - I'm using this picture because it is exactly how I feel right now - do I owe you anything Lar?|