Thursday, August 07, 2008
Lazy, Hazy, Crazy Summer Day
Yesterday was a typical lazy, hazy, crazy summer day here in my little oasis on the coastal plain of Sussex County, Delaware. Peaceful, relaxing. I am enjoying these few days off from work at the hotel before I begin working full time at the end of the month. I will temporarily replace the full time front desk agent who is going on maternity leave for six weeks. It's been awhile since I've worked five days in a row so this should be an interesting experience. It will be a much needed learning experience for me, working consecutive days. I will undoubtedly encounter all kinds of circumstances (working the front desk at a hotel isn't as easy as it looks folks) that will sharpen my skills as the front desk person. Even though I've worked off and on for the past five years at three different hotels (the Hampton Inn, the Marriott Residence Inn), there is always something new to learn in the hospitality business. New challenges. Never underestimate the complexity and vagaries of the guest (as we in the hospitality business call the "customers".) Someday I will write a book about my experiences in the hospitality industry. Many of my experiences have been stranger than fiction. The old saw "you just can't make this up" really does apply to this job. I guess that's why I love the job so much. I never know who is going to walk through that door or what new question they are going to ask me. When I think I've encountered every situation that is possible and answered every conceivable question, the next guest will ask me a new question. They will provide me with a new hoop to jump through. But, for now, those stories will have to remain with me because I hear several guests now read this blog. However, one thing I will say on this blog is that I love my job and I always look forward to seeing returning guests as well as meeting new guests. I not only have a lovely home here in Delaware and wonderful friends, I have the best job for me at this time in my life. I am indeed blessed.