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| My destroyed lawn after two chemical applications |
I called the owner of the company a few days after the treatment to inform him that something seemed terribly wrong. He assured me all would be well. That the grass was a "little stressed out" but it would "all come back." Another thing that really upset me was this Agent Orange treatment killed or maimed almost all of my border plants. My lawn has never had this kind of reaction to a treatment before.
I live in a development where there are fifty-seven home with lawns. Some lawns are immaculate. Some so-so and some are just weeds. Our acre of lawn (you may have seen previous posts where I posted videos of our back yard) was one of the best in our development. Not now. Now it looks like a Vietnamese village after a dose of defoliant.
I called the owner again last week and asked him to come out and take a look. He acted rather annoyed and said he "could make it out here Tuesday or Wednesday of next week." That would be tomorrow or the next day.
One of the big reasons I am so upset is my lawn is the one thing I could always count on to keep me calm in these stressful times. And of course the pride I took in having one of the best lawns in our development. Now even that small island of calm has been taken away from me.
I don't expect to get my money back tomorrow. The service was performed. I "ate the steak" so I have to pay for it. But I want an explanation of what happened and perhaps a free reseeding application to help restore my lawn. However, what I expect is a song and dance explanation. If I get that, I change lawn service and just chalk this experience up to another bad service experience.
I don't like confrontations and I hope I don't have one tomorrow but if I get any of that attitude that I detected on the phone when I called the owner last week, things might get a little uncomfortable. I'm at that point in my life folks that I don't put up with "it" anymore.
Here's hoping the matter will be resolved amicably.
6 comments:
God luck! At the very least they owe you a reseeding.
Certainly the owner of the company will make "this right". You are a loyal customer for many years...
"The Grass Is Always Greener ...
A.) Over the septic tank."
B.) On the other side."
C.) When you take care of it."
D.) all of the above.
A dogfish took a pee, or was it a real big dog making its mark?
Your lawn will (or at least should) come back.
Take a picture when it's back and show us.
Peter,
The owner came by this morning. He photo-phooed all the lawn damage as "that was the fungus control." I asked him why my neighbors immediately on either side of me didn't seem to have that problem. He ignored my question. He said he "could do " an early fall fertilization. I figured out by then he didn't know what he was talking about and I've decided to go with a different lawn car company. I did want to hear what he had to say. He said what I expected which was double talk.
Ron
"Tommy",
He didn't make me right. And I found out he is a recent owner of the company. I suspected something had changed with this company because the previous owner would never have let this happen or had this response. This guy didn't know what he was talking about. He didn't seem to think anything was wrong with my lawn even though it was stark evident compared to my neighbors' lawns on either side.
Ron
Joel.,
My lawn will come back, that's the good thing about lawns. I'm getting a different lawn provider.
Ron
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